Reception Vacancy (Maternity Cover)

We are looking to recruit an enthusiastic, motivated, and customer-service-orientated Medical Receptionist to join our Reception Team in our friendly yet busy GP Practice with a patient list size of circa 5,400.

Previous experience of General Practice reception work and the SystmOne clinical IT software is advantageous but not essential.

Working hours

28 hours per week, 1-year fixed term maternity cover

  • Monday: 8.30- 14.00
  • Tuesday: 8.30- 14.00
  • Wednesday: 12.45 -18.30
  • Thursday: 12.45 -18.30
  • Friday: 8.30 – 14.00

Main duties of the job

Applicants must be computer literate, possess excellent verbal and written communication skills and have experience of working within a customer or patient- facing role. Attention to detail and confidentiality are essential at all times. The post holders will be based in Reception dealing with patients and their queries, issuing prescriptions, answering the telephone, inputting data, registering new patients, supporting their clinical, managerial, and administrative colleagues, and undertaking other general reception duties. The position can be very demanding and fast moving at times so an ability to learn new skills quickly and easily and prioritise workload are essential skills. Common sense and a good sense of humor are essential.

Overview of our organisation

We are a small and friendly team consisting of two salaried GPs, a nurse practitioner, an HCA, a clinical pharmacist, eight receptionists and four administrative staff. We pride ourselves on our teamwork and strive to provide the best possible service for our patients and our colleagues.

Please send your CV with a brief covering email to Alicia Smith at alicia.smith@nhs.net, informal enquiries are welcomed.

Closing Date: 11.08.2021

For more information, please read the Job Description and Person Specification.